Fret Buzz on New G400 Pro

Discussion in 'Epiphone SG' started by Allen, Feb 13, 2018.

  1. Allen

    Allen New Member

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    Got a new 400 and it was setup perfect when I first took out of the box but after 3-4 days started getting fret buzz on E/A strings from the 4 fret and higher. Changed the strings, helped a little but now buzz is back. I figured the humidity/environment change may of affected the neck so adjusted the truss rod about a 1/2 to 3/4 turn but that didn't help either. Has anybody experienced this with a new 400? I've adjusted FR guitars so I am not afraid of doing it myself but this is my first new guitar. Is it normal for the neck to need adjustment like this? Do I just need to put a couple of more turns on the truss rod or should I raise up the bridge? I bought it online so I would have to stop it back for them to adjust it. Will Epi take it back and adjust it for me and pay for shipping?
     
  2. plankton

    plankton Well-Known Member

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    It's normal for the neck to need an adjustment now and then as climatic conditions change.

    Getting the neck where you want it is usually the first step in a setup. There's a few different methods but I prefer the one where you put a capo on the first fret then fret the low E string at the 15th fret and check the clearance at the 7th. Have a look online there's heaps of tutorials.

    After you have the neck where you want it set the string height and intonation.
     
  3. Allen

    Allen New Member

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    Cool, thanks. Glad that is all it is then I will adjust more then.
     
  4. Norlin SG

    Norlin SG Well-Known Member

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    Plankton said it a lot better than me

    What I originally posted is below.
    • Are you turning the truss rod nut in the right direction?
    • How are you checking for proper relief You might not be checking the neck relief correctly.

    Check out this Vid. https://www.cyberfret.com/guitar-maintenance/guitar-neck-adjustment/
    You HAVE TO check relief as you go when you adjust the truss rod, you just don't start cranking down on the adjusting nut. Your buzzing could be because you have the adjusting nut to tight.

    Neck relief and bridge height go hand in hand to prevent buzz.
    Once you have the relief set correctly, then you would set the bridge height. If you have both of those items correct and still have buzzing then your problem is something else.

    No, EPI will not pay for shipping and adjust the relief for free because set-up is normal maintenance. That is why buying a guitar on line is a bad idea. When you buy from an actual store, they will do a preliminary set-up for you and also you would have a place to go to if you have issues with your purchase.

    Check out this thread:
    http://www.everythingsg.com/threads/getting-your-sg-set-up.33795/#post-495201
     
    Last edited: Feb 13, 2018
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  5. DrBGood

    DrBGood Well-Known Member

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    OR ...
    I'm shure there are several good luthiers in the Jacksonville area. Bring it to one and ask to be there when he sets it up. You might learn a few tricks and you'll have your G400 at it's best when you leave. You can also ask him how to cope with weather changes in the future.
     
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  6. Norlin SG

    Norlin SG Well-Known Member

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    I really like DrBGood's post. Everyone should have a good relationship with a competent Luthier. Especially if you are kinda vague on doing this stuff. :thumb:
     
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  7. Allen

    Allen New Member

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    Thanks everyone...excellent advice. I will check out the post about set up and give that a shot. Appreciate it very much.
     
  8. Allen

    Allen New Member

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  9. rotorhead

    rotorhead Well-Known Member

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    I'm in Jax a lot but sorry to say I don't know of a good independent luthier offhand. The guys at George's Music (Musicians Superstore) on Blanding do well, though.

    The guy who sets my stuff up is in Lake City. PM if you would like the info. He did the work setting up my SG a few weeks ago.

    Best of luck :smile:
     
  10. Allen

    Allen New Member

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    *Update* Followed the instructions from above and it worked, no more fret buzz and I didn't have to adjust the action height. Just took another 3/4 turn on the truss rod and all good. Also, wanted to give some kudos to Gibson/Epiphone support. I emailed them and asked what I needed to do if this couldn't be fixed by adjusting it and they referred me to a local shop here in Jax that would fix it for me. I was surprised by that and makes me feel better that if something was wrong I could get it fixed locally. I would say that is excellent customer service/warranty for my new guitar.
     
  11. Allen

    Allen New Member

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    Shop they referred me to was:

    ICS Fretted Inst. Repair
    9707 Beach Blvd.
    Jacksonville, FL 32246
    904-641-1004

    Anybody ever used/heard of them?
     
  12. rotorhead

    rotorhead Well-Known Member

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    I live in Jax but I haven't been to that place before, sorry.

    Actually I'm surprised they didn't refer you to the GC on Blanding. They have "techs" there.
     
  13. Allen

    Allen New Member

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    Yeah I thought they'd send me there too. You ever get any work done there?

    I usually go to Guitar Station in Green Cove or there is a guy that does FR setups at a place called the Mock Shop on Edgewood. I haven't had to use him yet but I hear he's very good.
     
  14. rotorhead

    rotorhead Well-Known Member

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    I stepped foot in that GC one time a couple of years ago. I was in there for 42 minutes and left without so much of a "Good morning" or "can I help you?" Nothing.

    I left and went across the road to George's Music (Musicians Superstore) and had a great time. I left about an hour later with a new Epi Sheraton II. I won't walk back into the Jax GC for anything lol.

    The GC in Gainesville was great, though. Good people, lots of stuff, etc. I bought my 2017 SG there a year ago. Highly recommended.

    But, when I need work done I bring it to a guy in Lake City.
     
  15. Allen

    Allen New Member

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    Yeah, I've bought a guitar and I still like to go into George's. I only hope they stay in business, I know GC opening up across the street has killed them. Nice guys in there, very helpful.
     
  16. rotorhead

    rotorhead Well-Known Member

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    I hope they stay, too. When i got the Epi they were just letting the Gibson line go and selling them off. With GC across the road, they couldn't keep up with the stocking requirements.

    Still give them all the business I can.
     
  17. Raiyn

    Raiyn Well-Known Member

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    George's should outlive GC the way things are going.
     
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  18. rotorhead

    rotorhead Well-Known Member

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    Yep
     
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