Went to pick up my new SG STd Heritage cherry and when I asked him to open the case so I could make sure it was the one I picked--it was but it was in a case that didnt fit. I said "hey thats not an SG case". plus, look at the pressure its putting on the neck joint. He said "oh yeah thats not right we wont send you outta here with that. Upon which I was getting pissed and said the cool thing about buying a Gibson is the great case they supply He said oh yeah its just that we sell the cases seperately and people buy them up so we are out right now. At this point I was about ready to jump across the counter and choke the **** outta this guy. Mainly cuz I knew from the word go they were trying to scam me by seeing if they could pass this bad case off on me. That just got my blood boiling from the start. And, if I would have just said okay or been dumb, he would have just let the whole thing slide. However, I pressed and they said they'd give me a nice gig bag for now and order a real SG case from gibson or another store. I confronted the manager too. I said "I cant believe Gibson allows you to sell their products without the case (as advertised). He said "well Gibson explodes the products when they arrive as seperate items. I said "so, 1,2,3,4,5,6,7 SG's that are hanging on yer wall as we speak are without cases then? he said ;ya know I guess so". I said get that case ordered up and I will take this damn gig bag for now and be back fo my case when it gets here. They said ok it will be about 1-2 weeks. I'm thinkin, yeah right. I will keep you all posted. I said how about a warrantee card? doesnt anything come with this guitar. He said "dang, its usually in the card hanging on the guitar...I will stop now but this whole seen was disgusting.